Employee Training: Key component of value creation in Service Management
Paying attention to employee training processes is key when choosing a service provider. Here’s why training is such an important component of value...
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ISS 2020 Vision: The Future of Work, Workforce and Workplace
The service employee KPI's every facility manager needs to monitor
What are the key service employee KPI's facility managers need to monitor in order to understand important patterns in employee engagement and customer...
ISS Research: Health and well-being can improve profits through enhanced productivity
In a society where work-related stress is sharply on the rise and burnouts are not uncommon, only 15% of adults working full-time for an employer are...
Key HR issues to consider when outsourcing Facility Management
Managing people in organisations is not easy. Managing people who are outsourced is even more challenging. Here are the key HR issues to consider when...
Why employee upskilling is important to improve Facility Management efficiency
Employee upskilling can be an effective method to drive up the efficiency of your Facility Management. Here’s why.