3 reasons why diversity is important in service outsourcing
The topic of diversity in both management and non-management teams and its advantages for companies has been around for several years now. All for a good...
White book
ISS 2020 Vision: The Future of Work, Workforce and Workplace
Strategic issues challenging the future of public sector
Towards 2020 many public sector organizations across the world will face societal, organizational and operational demands for increased financial...
Crowdsourcing and how to harness the power of the crowd
The term crowdsourcing has been around since 2005 when editors at Wired Magazine, Jeff Howe and Mark Robinson, started discussing how businesses were...
NEW WHITE BOOK: Future of Outsourcing and Perspectives for Facility Management
What characterises the key trends shaping the future of outsourcing and how can companies maximise the value of their relationships and operations? Find...
How to balance automation & human touch in the public sector
As a result of an increased focus on affordable governance, the public sector will have a larger emphasis on automation in order to optimize the...