What does it take to successfully design the organisation of the future?
The rules of the game are changing and the organisations need to follow. But what will it take to design the organisation of the future?
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ISS 2020 Vision: The Future of Work, Workforce and Workplace
Everything as a service (Xaas): Service landscape redefined
New technologies, new concepts of working and living are redefining how we understand and use service.
The 3 top traits of a successful Facility Manager
The role of the Facility Manager in the workplace is evolving at a tremendous pace. But what does it take to be a successful Facility Manager? Here are...
Gear up your workplace to support the battle against plastic pollution
As the plastic crisis is gaining momentum governments and businesses are collaborating for implementing immediate action. How can your workplace...
The correlation between service excellence and employee engagement
Creating a great service experience is all about having engaged and motivated employees. The concept of engagement is often viewed as something intangible...