Employee Training: Key component of value creation in Service Management
Paying attention to employee training processes is key when choosing a service provider. Here’s why training is such an important component of value...
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ISS 2020 Vision: The Future of Work, Workforce and Workplace
3 globalisation challenges every facility manager must be prepared for
Over the past two decades, globalisation has continued to define the business landscape by growing cross-border interconnectedness, reflected in the...
The service employee KPI's every facility manager needs to monitor
What are the key service employee KPI's facility managers need to monitor in order to understand important patterns in employee engagement and customer...
How to reduce the environmental footprint of your business
Sustainability is a growing requirement from governments, suppliers and customers. Here’s how you can start making your facilities more sustainable and...
Summer reading list: 10 FM and Workplace stories you cannot miss
Enjoying the slow pace of the summer? Lean back, relax and get inspired by our selected top 10 FM and Workplace reads for the summer season.