These megatrends will have the greatest impact on outsourcing by 2020
Towards 2020, new models of collaboration will emerge, and organisations will shift towards business proposition rooted in relationships and outcomes,...
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ISS 2020 Vision: The Future of Work, Workforce and Workplace
5 companies leading their way in creating excellent workplaces
There is a whole lot of details to consider when creating an employee friendly workplace but some companies tick all the boxes.
4 typical reasons why companies fail to deliver excellent service
If all companies effectively compete on service, the key differentiator then lies in the service management model and the ability to execute it. Here’s...
How IoT and Smart Cities are game changing Facilities Management
Smart cities are on the rise and this means smart buildings and IOT technologies are gaining momentum. How is this trend transforming Facility...
Checklist: How employee friendly is your workplace?
The era of grey cubicles and uniform desk spaces is over. The workplaces now try to combine health, leisure, hospitality and productivity to create...