The era of robots: what does it mean for service excellence?
Technology is marching forward and transforming the business and service world. Increasingly, we’re seeing robots and AI overtaking manual tasks. But does...
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ISS 2020 Vision: The Future of Work, Workforce and Workplace
Is your supply chain risk-proof for the future?
A quick scan of the headlines on any given day demonstrates that the supply chains of fast-moving consumer goods (FMCG) companies are coming under...
10 trends shaping the workspace strategies right now
The workspace represents one of the most important strategic levers for business leaders in the 21st century. From talent management, innovation,...
Is your talent management inclusive?
Do you find it hard to attract, motivate and retain the right talents? A new study from ISS and Copenhagen Business School (CBS) shows that you might...
What gets measured gets managed - improving corporate sustainability performance
Being a sustainable business is no longer a nice to have but an expected part of any corporate organisation. However, the ability to manage and...