The service employee KPI's every facility manager needs to monitor
What are the key service employee KPI's facility managers need to monitor in order to understand important patterns in employee engagement and customer...
White book
ISS 2020 Vision: The Future of Work, Workforce and Workplace
How to reduce the environmental footprint of your business
Sustainability is a growing requirement from governments, suppliers and customers. Here’s how you can start making your facilities more sustainable and...
Summer reading list: 10 FM and Workplace stories you cannot miss
Enjoying the slow pace of the summer? Lean back, relax and get inspired by our selected top 10 FM and Workplace reads for the summer season.
How aging and urbanisation is impacting the facility service industry
Demographic megatrends, aging and urbanization, are creating new challenges for the Facility and Service Management. In this blog post, we look into which...
The importance of cultural fit in Facility Management outsourcing
Price and quality often play a significant role when selecting a Facility Management provider. What initially appears as economically lucrative, can,...