Over the years, the “workplace” has become an area where facility managers are able to develop a deeper connection between the organization’s values and stakeholders through a series of shared Facility Management experiences.
Today, creating best-in-class workplace experiences is on the 2017 agenda of every great facility manager and business leader.
But how can you utilize the new generation of Service Management to create the best-in-class workplace experiences for your customers and employees?
IFMA Fellow, CMO of ISS Group and co-author of 2020 Vision - Future of Service Management
Jeffrey Scott Saunders
Director of Copenhagen Institute of Future Studies and co-author of 2020 Vision - Future of Service Management