What gets measured gets managed - improving corporate sustainability performance

Being a sustainable business is no longer a nice to have but an expected part of any corporate organisation. However, the ability to manage and demonstrate how sustainable your company is can be a challenge without good data. 

Consumers, governments, investors, employees and local communities are increasingly seeking transparency across the end to end lifecycle of the products and services offered by the businesses around them. This transparency starts from the supply chain right through to the disposal of a product or the delivery of a service. Despite growing stakeholder pressure, many companies still do not have a comprehensive understanding of the performance, risks and sustainability impacts of their businesses.

A recent UN Global Compact and EY study of more than 100 supply chain, procurement and sustainability executives from 70 companies shows however that by improving environmental, social and governance (ESG) performance throughout their supply chains, companies can enhance processes, save costs, increase labor productivity, uncover product innovation, achieve market differentiation and have a significant impact on society.

Further to the supply chain, there are huge savings to be made by reducing consumption and costs across energy, water, waste and carbon dioxide in business operations.

The challenges our planet is facing cannot be solved by individual corporations. It calls for cross-sector collaboration to collectively tackle the environmental issues.

 The data crisis

To improve corporate sustainability performance companies, need to understand their current performance levels and set realistic milestones for how to reach their optimal operations targets. Benchmarking can be a great tool to define the right targets, learn from peers and create the right aspirations for the future.

Data is key to make comparisons as well as to visualise and track progress.  Yet, too many businesses have little or no visibility of their environmental sustainability data, with a number still resorting to spreadsheets to create reports.  This lack of up to date, validated and easily accessible data means it’s hard to keep a track of consumption and identify areas to improve.  Businesses also are less proactive and slow at taking actions when data it is not collected and reviewed continuously.

ISS EcoCentre: game-changing sustainability solution

Working with one of the leading energy management platforms, ISS has just come one step closer to tackle the data and sustainability challenge for our customers.

The EcoCentre tool does not only give visibility and confidence in sustainability data. It also provides a connection to all the other data we hold about a building such as floor area, occupancy, assets and maintenance schedules.

We can then connect this information to our site teams to make immediate changes.

Data is plentiful; but it is what it tells you and what you do about it that makes it powerful.

Providing an easy way of identifying, visualising and tracking the data can help businesses to take immediate action which is necessary in the current business environment. We believe the EcoCentre is a crucial step for our clients and ISS to realize cost and consumption savings across energy, water, waste, carbon but most importantly – to respect our planet.


Katrina Christopoulos
Head of Energy & Sustainability - Global Operational Excellence at ISS A/S