Around 4.400 people work together at PwC Netherlands across 12 different branches. PwC Netherlands is a mamber of the PwC network of companies, which covers 157 countries and comprises over 195.000 people, and sees its role as delivering quality in the fields of assurance, tax and advisory services
As part of our efforts to professionalize our Facility Management organisation, we decided to partner with ISS at the end of 2014. As well as their innovative working methods, another important reason why we picked ISS was that they operate worldwide, meaning that they have a great deal of experience internationally.
Two years later, ISS had been completely integrated within PwC’s Facility Management operation with the two companies working as strategic partners.
Central to this partnership was the need to holistically assess the effectiveness of the working environment at the different PwC offices.
Using the Leesman Index as an international benchmark helped PwC and ISS to move beyond restricted service quality measures to an understanding of how well the workplace supports its employees.
Departments such as Facility Management, HR and IT often look at employee satisfaction, but the Leesman Index allows you to measure how effectively your employees are supported by their working environment. If, as a CEO, you can say that you have created the most effective working environment to get the job done, then that's fantastic as a competitive advantage for the leader of any organization.
- Herman Knevel, Director Innovation & Strategic Development at ISS
ISS Facility Services is one of the world's biggest facility service providers, and is active in Europe, Asia, South America, North America and Australia with nearly 500.000 employees. ISS has bee nworking for PwC as a strategic partner in the field of Real Estate and Facility Management since January 2015.
70% of PwC employees reporting that the design of their workplace enables them to work productively
88% of PwC employees report that they are proud to bring visitors to their workplace
94% of PwC employees express high satisfaction with ISS Hospitality Services